![[Opus Research Report] Positive Real-World Results for Conversational Assistance](https://www.cloudpapers.com/wp-content/uploads/2020/09/Report.jpg)
What's in this report?
Opus Research Lead Analyst and Founder Dan Miller, surveyed a selection of Helpshift customers to establish the business value of using a conversational engagement model for customer support. This report showcases how brands that bake conversational elements – such as messaging and chatbots – into cusotmer support can improve the customer while cutting costs.
What will you learn?
- The business impact of ROI of Helpshift
- How one company saved more than $6.3 million annully
- How to reduce support expenses by more than 30%
Download your copy to learn how Helpshift powered conversational engagement can deliver superior customer at a reduced cost.