Business decision-makers around the world were collectively blindsided by the scale and speed that working environments changed as a result of the 2020 coronavirus pandemic. This study collects insights from 600 global executives, including leaders at Verizon and the Mayo Clinic. Download the report by MIT Technology Review Insights, in association with VMware, to see how most organizations had inadvertently prepared for the pandemic. More than eight out of 10 North American organizations had already made significant investments in their digital infrastructure and related operational processes—allowing them to take the massive global shift to remote work and online business in stride.
