Your marketing database may be the most valuable asset. However, if your database is an unsegmented list of contacts, you are taking advantage of only a fraction of its potential.
This is especially true if you have a portfolio of products or if you are planning a new product launch. In this case, a well-segmented database can help you leverage the customers and prospects you already have to sell a new product or service.
The secret for cross-targeting is matching the right prospect with the right product.
For many years, business-to-consumer (B2C) companies like Amazon and Hertz have excelled in leveraging vast amounts of customer data to effectively cross-sell their products. B2B companies need to follow suit.