Taking contracts and other documents paperless by using e-signatures and digital transaction management is one of the best areas for small and midsize businesses to invest their technology effort because the results are so immediate, says Aragon Research CEO Jim Lundy.
In his work advising companies on technology decisions and strategies, Lundy has found that tapping digital tools to help manage document-based transactions can deliver competitive advantages — especially to SMBs, which are under tremendous pressure to perform.
Read on to learn how transforming your document-based processes can take your business forward in three key areas: customer experience, business partnerships and internal productivity.